Frequently Asked Questions (FAQ)
📲 Downloading and Creating an Account
How do I download the EKRILY app?
You can download EKRILY for free on the Google Play Store or App Store. A QR code is also available on our website
How do I create an account?
Sign up using your email address, or log in via Google, Facebook, or Apple
How do I log in?
Using your email and password, or via your Google, Facebook, or Apple account
📦 Offering a Rental
How do I publish a rental listing?
Specify the item’s name, availability, location, and rental conditions. You can also add photos and set your price
Can I set a price without publishing immediately?
Yes. You can save your draft or make a personalized offer later
🔍 Searching for a Rental
How do I search for a rental?
Use filters by category, location, availability, or price. You can also view other users’ requests
Can I post a request?
Yes, you can publish a request for a specific item. Interested owners can then contact you
🧾 Management and Interaction
Can I rate users?
Yes, each rental can be rated and reviewed confidentially by both renter and owner
Can I change my personal info?
Yes, from your profile in the EKRILY app
How do I see my listings and messages?
From the menu, go to “My rental offers” and “My rental requests”
How does messaging work?
You can chat within the app once a request or offer is accepted. All messages are secure
🗺️ Around Me
How do I see rentals near me?
An interactive map is built into the app to show available rentals close to you
💸 Custom Rates
Can I suggest a different price?
Yes. You can send a custom offer or modify your listing at any time
❓ General Functioning
How does EKRILY work?
You publish a rental offer or request. Once accepted, the rental proceeds under mutually agreed terms
Can I cancel an offer?
Yes, as long as it’s not yet confirmed. You can also delete your listings at any time
Is it secure?
Yes. All profiles are verified, messages are private, and personal data is only shared upon agreement
What’s the difference between EKRILY and traditional platforms?
EKRILY allows direct, commission-free rentals between individuals in a simple and local way
Do you own items you rarely use? Turn them into income by renting them out
List a rentalHesitating between EKRILY and other options? Check out our detailed comparison
View the comparison